Shipping Policy

Nationwide Vending Machine Delivery

At Precision Vending, we specialize in delivering high-quality vending equipment across the entire United States. To ensure your investment arrives in perfect condition, we partner with FreightClub, a leader in professional logistics, to manage our LTL (Less Than Truckload) freight shipments.

Processing & Handling Times

We know you're eager to get your new machine up and running. Our standard processing workflow ensures every unit is thoroughly inspected and secured before it leaves our facility.

• Processing Time: 2 to 5 business days (excluding weekends and holidays).
• Transit Time: Typically 3 to 10 business days, depending on your location and carrier schedules.
• Tracking: You will receive an email with tracking details and carrier information as soon as your order is dispatched.

Professional Freight Protection

Vending machines are large, heavy, and sophisticated pieces of equipment. We take extra care to protect them during transit.

• Every unit is securely fastened to a heavy-duty pallet.
• Machines are wrapped in protective material to prevent scratches and dust.
• Full Insurance: Every shipment is fully insured for its total value during transit.

Delivery Options & Requirements

All shipments are sent via truck freight. We offer several delivery options to accommodate your specific location:

• Standard Dock Delivery: Best for businesses with a loading dock.
• Liftgate Service: Required for locations without a loading dock (the driver will lower the machine to the ground).
• Appointment Scheduling: Carriers will call to schedule a delivery window.
• Residential Delivery: We deliver to residential addresses. Please notify us of any restrictions like tight access or limited hours.

Mandatory Inspection on Arrival

Your shipment is insured, but to protect your claim, you must inspect the machine before the driver leaves.

• Check for any visible damage to the packaging or the machine itself.
• Note any issues, damage, or shortages clearly on the Bill of Lading (BOL) or Proof of Delivery (POD) before signing.
• Take clear photos of any damage found.
• Report Issues Promptly: Contact us within 24 hours of delivery if any damage is found so we can file an insurance claim on your behalf.

Shipping Costs

Shipping costs are calculated in real-time at checkout based on your delivery address and the specific equipment ordered. This ensures transparent pricing with no hidden freight fees.

Questions About Your Shipment?

If you have questions about lead times, delivery restrictions, or expedited options, please contact our team before placing your order. We are here to ensure your machine arrives safely and efficiently.